Service providers

Last updated: 4 August 2026

This page lists the service providers that process content on our behalf when you use Agentic. It is referenced by our Privacy Policy.

We do not sell your data, we do not share it with advertisers, and we do not use your content to train our own models.

Providers are based in the United States unless stated otherwise.

Where your data is stored

ProviderLocation
Application, database and logsNorthflankNetherlands
Your files and documentsCloudflare R2Cloudflare's Eastern Europe region

AI model providers

These receive your documents, your instructions and the drafts produced from them. Which provider handles a given request depends on the task and on the model settings in use.

ProviderLocationNotes
Fireworks AIUnited StatesThe default provider for most requests
AnthropicUnited StatesPowers the agent runtime
OpenAIUnited StatesAlso transcribes voice notes and handles live voice conversations
GoogleUnited States and EUAlso handles live voice, call transcription and deep research
xAIUnited StatesDeep research and live voice
Together AIUnited StatesOnly when a model setting routes to it
Alibaba CloudChinaOnly when a model setting routes to it
Blackbox AIUnited StatesOnly when a model setting routes to it

Research and web tools

When an agent researches something for you, the search terms and research questions are sent to these providers. Those queries can reflect the contents of your documents.

ProviderLocationReceives
PerplexityUnited StatesResearch topics, objectives and supplied context
ExaUnited StatesSearch queries, research objectives, people and company research
Brave SearchUnited StatesSearch query strings
LinkupFranceSearch query strings
FirecrawlUnited StatesThe web addresses to be read

Documents, presentations and media

ProviderLocationReceives
SlideSpeakEuropean UnionPresentation content and generation prompts
GammaUnited StatesPresentation content and generation prompts
ElevenLabsUnited StatesVoice samples you provide for cloning, and text to be spoken
HeyGenUnited StatesThe likeness you provide, and the script for avatar video

Voice cloning and avatar video only ever use a voice or likeness you have explicitly provided and consented to.

Email and connected accounts

ProviderLocationReceives
AgentMailUnited StatesRecipient addresses, subjects, message bodies and any attachments
ComposioUnited StatesBrokers your Google connections and holds the authorisation for them; document content passes through when uploading to Drive
Google DriveUnited States and EUFiles you choose to send to, or import from, your own Drive

We never see or store your Google password.

Operations and diagnostics

ProviderLocationReceives
NorthflankNetherlandsHosting, the database, and application logs that include your email address and IP address
CloudflareEastern Europe regionStores your files and generated deliverables
LangSmith (LangChain)United StatesRecords the requests we send to AI providers so we can diagnose faults. These records include document content contained in those requests.

Not used

Some providers appear in our configuration but receive no data, because they are not connected to any working feature: Mistral, Serper, Tavily, LlamaCloud, Deepgram, AssemblyAI, Stripe, Slack, Notion and HubSpot. Nutrient is connected but switched off.

Our in-browser document editor runs on our own infrastructure, so editing a document in the browser does not send it to a third party.

We use no analytics, advertising or tracking services. There is no Google Analytics, no Sentry, no PostHog and no advertising pixel anywhere in the product.